12:00 pm to 12:10 pm EST
Chair's Welcome and Opening Remarks
12:10 pm to 12:40 pm EST
Opening Panel: Emerging technologies for the banking sector and the focus beyond 2021
In a constantly changing landscape, its beneficial to touch base and examine some of the larger trends that this industry will operate within 2021 and beyond. Such topics include:
- Fintech technology shows little sign of slowing down, so what are some plans for traditional banks to revolutionize their commerce going forwards?
- What is the future for ‘brick and mortar’ banks, and can they navigate a path between a bank’s human capital and complete digitization?
- How are financial services companies restructuring themselves in order to offer new services to consumers to combat an economic downturn?
- The future is Quantum: but is now the time to invest and implement?
12:40 pm to 12:55 pm EST
Capital One: Technology that transforms culture
- What have been some of the challenge when changing legacy systems?
- What technology is having the biggest impact on business processes and why?
- How can cultural change be brought hand-in-hand with technology?
12:55 pm to 1:15 pm EST
DataRobot: Advances in robotics and AI
1:15 pm to 1:25 pm EST
Audience Q&A
1:25 pm to 1:40 pm EST
Networking - Discussion Rooms
1:40 pm to 2:35 pm EST
Track 1
1:40 pm
to 2:10 pm EST
Panel: AI and predictive analytics technologies for real-time decision making
Join this panel to learn how factors such as the digital transformation, the adoption of big data, AI and ML technologies, an increasing focus on remote working and predicting future financial scenarios is driving the adoption of the predictive analytics.
- What are some of the more niche applications of AI & ML for real-time decision making?
- How can this aid customer analytics, examining risk, behavioural choices and security?
- While some companies are ‘data rich’, they struggle to use their data properly. How can this be tackled through advanced modelling?
- Many institutions rely on vendor solutions, but do they understand the underlying analytics around proposed solutions?
2:10 pm
to 2:25 pm EST
Case Study: Data Analytics and IoT as enablers for insurtech and fintech growth
2:25 pm
to 2:35 pm EST
Audience Q&A
Track 2
1:40 pm
to 2:00 pm EST
Harnessing the Power of Cloud: A Journey of Stability & Resiliency
By 2025 Cloud Computing could lead the ICT infrastructure market and Edge Computing is likely to become an exponentially growing market. So what does the growing usage of IoT solutions and integration of new control systems in the IT stack mean for the financial sector?
- How can Cloud to Edge computing enable quick infrastructure scaling?
- How will this access to enormous computing power feed into heavy AI and Big data applications?
- Why is the financial sector actively introducing ‘hybrid clouds’ and how will this impact storage of private data?
2:00 pm
to 2:10 pm EST
Audience Q&A
2:10 pm
to 2:25 pm EST
Case Study: Voice based banking and AI / natural language
2:25 pm
to 2:35 pm EST
Audience Q&A
2:35 pm to 2:50 pm EST
Networking - Discussion Rooms
2:50 pm to 3:10 pm EST
Case Study with Eigen Technologies
3:10 pm to 3:25 pm EST
Mobile Banking - Successes and challenges of digital creation
- Case study: What technology can best restructure organizations?
- How can one local bank utilize mobile banking to provide a new UX?
- Is it too late for traditional banks to challenge Challenger Banks?
3:25 pm to 3:35 pm EST
Audience Q&A
3:35 pm to 3:45 pm EST
Chair's Closing Remarks and Reflections
12:00 pm to 12:10 pm EST
Chair's Welcome and Opening Remarks
12:10 pm to 12:40 pm EST
Panel: Capitalising on technology trends, AI and ML and future innovation
This panel gathers together thinkers from across the financial service sector, bringing them together to discuss the waves that new innovation is creating
- Who are some of the key players creating exciting technology and where do we see great potential?
- The trajectory of technological innovations shifted direction due to COVID-19, so how will priorities have changed when implementing AI & ML?
- How have card operations adapted due to increased social distancing and digitization, focusing on innovation and digital payments?
- Intelligent Automation for Banking: how to ensure investment is in the right place?
12:40 pm to 12:55 pm EST
Optimizing data strategy
- Enabling data sourcing and architecture to KYC. Best use of CRM tools.
- How to bridge international regulations together to enhance data uses.
- Sharing customer data internationally: regulation and privacy aims.
12:55 pm to 1:10 pm EST
AI, data & real-time payments
- Best-use in collecting customer data and utilizing it
- Launching successful cross-border payments
- Utilizing data & AI to digitally change the customer experience
1:10 pm to 1:30 pm EST
Case Study: AI to improve fraud detection and risk management
1:30 pm to 1:40 pm EST
Audience Q&A
1:40 pm to 1:55 pm EST
Networking - Discussion Rooms
1:55 pm to 2:45 pm EST
Track 1
1:55 pm
to 2:10 pm EST
Case Study: Predicting and adapting to customer needs via AI
- Where is the potential for bringing in new areas of analytics to adapt to ever-changing – customer needs?
- Behaviour analytics: using real time modelling in the product and customer flow
- What sort of ethical problems around AI emerges alongside new technology, and what unexpected issues were there in performance models?
2:10 pm
to 2:20 pm EST
Audience Q&A
2:20 pm
to 2:35 pm EST
Case Study: Blockchain integration and blockchain of things
2:35 pm
to 2:45 pm EST
Audience Q&A
Track 2
1:55 pm
to 2:10 pm EST
Case Study: Roll-out and deployment of Relationship Managers (RMs) to maximise customer satisfaction, experience and increased revenues
2:10 pm
to 2:20 pm EST
Audience Q&A
2:20 pm
to 2:35 pm EST
Keynote Case Study - Unlocking the power of data
2:35 pm
to 2:45 pm EST
Audience Q&A
2:45 pm to 3:15 pm EST
Panel: Regulation and Compliance: Developing a truly 'digital' player
Since the financial crisis, regulation has expanded at an excellerated rate, with regulators progressively opening up and looking for advanced and more efficient ways to cooperate. Global collaboration between Regtech companies, financial institutions and regulators is fundamental to overcome obstacles within regtech and compliance.
- The potential of RegTech – Collaboration using big data
- How are regulators balancing between consumer protection and promoting innovation?
- Do firms need to be more data transparent when they implement tools and comply with data requests?
3:15 pm to 3:45 pm EST
Panel: Capitalising on the latest cyber security solutions to stay ahead of future threats and risks
Exciting technologies give the FS sector unprecedented access to innovative products and services, but it also gives criminals sophisticated tools to shape the financial system to their whims:
- To what extent does increased digitisation transform institutions approach to combating financial crime?
- What are the latest developments with Anti-Money Laundering?
- Are financial institutions ready for the risk associated with real time transactions?
- Is there a truly successful balance between people, processes and technology in combating financial crime?
