Ben Lachenal

Ben Lachenal

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Ben Lachenal

Ben Lachenal

Identity Solutions Lead, Fullcircl

Ben is an Enterprise Account Manager at FullCircl. With over six years of experience in AML/KYC, Document Verification, and Biometrics, he has collaborated closely with businesses of all sizes to help them strike a balance between regulatory responsibilities and excellent user experiences.

Understanding that the onboarding stage is often the first touchpoint between a customer and a business, Ben recognises the critical importance of those initial minutes. He has worked with startups through to major banks to help optimise this crucial period, enhancing strategies to combat fraud, meet regulatory requirements, and maintain high onboarding conversion rates without compromising user satisfaction. Ben's expertise ensures that clients can effectively manage compliance while delivering smooth and engaging onboarding experiences.

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