Through his role at HSBC, Mark has been at the vanguard of transforming HSBC’s digital Onboarding capability. He has overseen the implementation of a Onboarding rules engine, digital client outreach solution and currently is a part of HSBC’s experimentation with Next Gen AI.

Mark has over 20 years’ experience working in Financial Services, 15 of which has been within client due diligence and client Onboarding. He has experience working at some of the major financial institutions including JP Morgan, Citi and Deutsche Bank.